It seemed like we were going back down to the ground, which is all anyone wanted to do. "I did not feel like we were going to crash. "The descent actually felt very controlled," Bartlett said. In a second interview with CBS News on Friday afternoon, Bartlett again complimented the crew's response. The flight attendants helped everyone right away." And I knew that the only thing we could do was just stay buckled in. "But, it did not feel like we were doing a nosedive into the ground. And when I looked over my shoulder, I could see a big hole in the side of the plane, which was not ideal," she said. The plane reached approximately 16,000 feet – about six minutes into the flight – before descending again and landing back in Portland at around 5:30 p.m.ĭespite there being a gaping hole in the wall of the plane, Bartlett said the plane felt "under control." "Yes, it was windy. After the incident, the pilot told air traffic control that the flight had depressurized. The flight took off from Portland International Airport at 4:52 p.m. And then the flight attendants helped them find safe seats. And I can't imagine being his mom in that situation. To be him in that situation, and to be thrown out of the plane like that," she said. When the plane landed, Jack and his mom were reunited, Barlett said.īartlett said she is a mom of teenagers. So, I really wanted that for him." Kelly and Jack communicated via the notes app since the wind in the plane made it difficult to hear and the oxygen masks made it difficult to talk. "I just, I didn't feel like anything I said was going to be enough to really reassure him until he got back together with his mom. I know I said that a couple of times," she said. It was just further up and he couldn't see her. "He was asking about his mom, and I kept telling him that I'm sure she was safe and that they found a seat for her. Jack and his mother were separated in their new seats, Barlett said, and he seemed worried. "I just can't imagine how scary that must have been for him and his mom," Bartlett said. They continued to type messages together in her notes app and she found out he was a 15-year-old named Jack and he and his mom were in the middle and aisle seat of the affected row. The teen wrote back that his arm was a bit scratched and it was "unbelievable." "Thanks for your kindness," he wrote. And I just typed out - I said, 'Are you hurt?' Because I realized that he came from whatever chaos was happening behind me, which I wasn't clear on at the time." "So, I was using the notes app on my phone. Because they had their oxygen masks on and the wind blowing through the hole in the plane was too loud, they couldn't communicate by talking.
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